SHIPPING INFORMATION

Shipping Information

Italy

Domestic Shipping: Free over €79,00, 2-5 Business days.

Processing: 1-2 business days (Mon-Fri)
Cut-off Time: Orders placed after 3:00 PM (CET) will be processed the next business day.
Weekend & Holidays: Orders received on weekend or Italian public holidays will be handled on the next available working day.
Note: All shipments are dispatched from Italy.

Please note that NeNeLemon is not held liable for transit delays once the order has been dispatched from our facility. While we strive to ensure timely delivery, factors affecting the carrier are beyond our control. For real-time updates or delivery inquiries, we kindly recommend contacting your local postal service or courier directly with tracking number.

European Union

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuanian, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Domestic Shipping: Free over € 99,00, 4-8 business days

Processing: 1-2 business days (Mon-Fri)
Cut-off Time: Orders placed after 3:00 PM ( CET ) will be processed the next business day.
Weekend & Holidays: Orders received on weekends or Italian public holidays will be handled on the next available working day.
Note: All shipments are dispatched from Italy.

As our facility is located in Italy, all orders shipped to member states of the European Union are exempt from customs duties and import taxes.

The price you see at checkout is final. You will not be subject to ant additional customs charges or clearance fees upon delivery, allowing for a seamless and worry-free shipping experience within the EU.

Please note that NeNeLemon is not held liable for transit delays once the order has been dispatched from our facility. While we strive to ensure timely delivery, factors affecting the carrier are beyond our control. For real-time updates or delivery inquiries, we kindly recommend contacting your local postal service or courier directly with tracking number.

Non-EU Europe

Albania, Andorra, Belarus, Bosnia & Herzegovina, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Ukraine, UK, Vatican. City

Domestic Shipping: Free over € 179,00, 4-8 business days

Processing: 1-2 business days (Mon-Fri)
Cut-off Time: Orders placed after 3:00 PM ( CET ) will be processed the next business day.
Weekend & Holidays: Orders received on weekends or Italian public holidays will be handled on the next available working day.
Note: All shipments are dispatched from Italy.

Please be advised that for orders shipped tu European countries outside the Europea Union ( such as the UK, Switzerland, Norway, etc), your parcel may be subject to local import duties, VAT, or customs clearance fees.

As the recipient, you are responsible for fulfilling these charge once the shipment reaches your country. NeNeLemon has no control over these government-imposed fees and cannot predict their exact amount. We recommend contacting your local customs office for detailed information before finalizing your purchase.

Please note that NeNeLemon is not held liable for transit delays once the order has been dispatched from our facility. While we strive to ensure timely delivery, factors affecting the carrier are beyond our control. For real-time updates or delivery inquiries, we kindly recommend contacting your local postal service or courier directly with tracking number.

Asia & Pacific

Afghanistan, Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, China, India, Indonesia, Iraq, Israel, Japan, Kazakhstan, Laos, Maldives, Malaysia, Mongolia, Myanmar (Burma), Nepal, Pakistan, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Thailand, United Arab Emirates, Vietnam, Turkiye

Domestic Shipping: Free over € 399,00, 10-20 business days

Processing: 1-2 business days (Mon-Fri)
Cut-off Time: Orders placed after 3:00 PM ( CET ) will be processed the next business day.
Weekend & Holidays: Orders received on weekends or Italian public holidays will be handled on the next available working day.
Note: All shipments are dispatched from Italy.

For our customers located across Asia and the Pacific, please aware that all orders are shipped internationally from our facility in Italy. As such, your package may be subject to import duties, customs taxes, and administrative fees as determined by the destination country’s customs department.

These charges are the sole responsibility of the buyer and are not included in the shipping cost or product price. Since customs policies vary significantly across the region, we are unable to provide an estimate of these costs. We encourage you to consult your local customs authority you to consult your local customs authority for specific details prior to placing your order.

Please note that NeNeLemon is not held liable for transit delays once the order has been dispatched from our facility. While we strive to ensure timely delivery, factors affecting the carrier are beyond our control. For real-time updates or delivery inquiries, we kindly recommend contacting your local postal service or courier directly with tracking number.

Other International Regions

Australia, Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, United States

Domestic Shipping: Free over € 349,00, 10-20 business days

Processing: 1-2 business days (Mon-Fri)
Cut-off Time: Orders placed after 3:00 PM ( CET ) will be processed the next business day.
Weekend & Holidays: Orders received on weekends or Italian public holidays will be handled on the next available working day.
Note: All shipments are dispatched from Italy.

For our customers located in America’s (North, Central and South America), please aware that all orders are shipped internationally from our facility in Italy. As such, your package may be subject to import duties, customs taxes, and administrative fees as determined by the destination country’s customs department.

These charges are the sole responsibility of the buyer and are not included in the shipping cost or product price. Since customs policies vary significantly across the region, we are unable to provide an estimate of these costs. We encourage you to consult your local customs authority you to consult your local customs authority for specific details prior to placing your order.

Please note that NeNeLemon is not held liable for transit delays once the order has been dispatched from our facility. While we strive to ensure timely delivery, factors affecting the carrier are beyond our control. For real-time updates or delivery inquiries, we kindly recommend contacting your local postal service or courier directly with tracking number.

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